Privacy Policy

Effective Date: 01 May 2025
Company Name: Oakland Traders
Registered Address: Pontefract, West Yorkshire, UK
Contact Email: info@oaklandtraders.co.uk

1. Introduction

Oakland Traders ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

2. What Data We Collect

We may collect the following personal data:

Name
Company name
Email address
Phone number
Site/project address
IP address and browser/device information
Any other information you voluntarily submit via contact forms or direct communication

3. How We Collect Data

We collect data through:

Our website contact forms
Direct communications (email, phone, in person)
Cookies and tracking tools (see Cookies Policy)

4. Why We Collect Your Data

We use your personal data to:

Provide you with quotes or services
Respond to enquiries
Improve our website and services
Maintain legal and regulatory compliance

5. Legal Basis for Processing

We process your data under the following legal bases:

Consent – when you submit a contact form
Contract – to fulfil our obligations under a service agreement
Legal obligation – to comply with UK law
Legitimate interests – to operate and improve our business

6. Data Sharing

We do not sell your personal data. We may share it with:

Subcontractors or suppliers involved in your project
IT service providers (e.g., website hosting)
Legal or regulatory authorities, if required

7. Data Storage and Security

Your data is stored securely using encrypted systems. We take appropriate security measures to protect it against loss, misuse, or unauthorised access.

8. Data Retention

We retain your data for no longer than necessary:

Enquiries: up to 12 months
Client project data: up to 7 years (for tax/legal reasons)

9. Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction or deletion
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@oaklandtraders.co.uk

10. Cookies

10.1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the website owner.

10.2. How We Use Cookies

We use cookies to:

Ensure our website functions correctly
Improve your user experience
Understand how visitors use our site (analytics)
Enable basic marketing and remarketing (if applicable)

10.3. Types of Cookies We Use

Type of CookiePurpose

Strictly NecessaryRequired for website functionality and security

Performance (Analytics)Helps us understand website usage (e.g., Google Analytics)

FunctionalRemembers your preferences and settings

Marketing (Optional)Tracks your activity for advertising purposes

Note: Marketing cookies are only used with your explicit consent.

10.4. Third-Party Cookies

We may use third-party services (such as Google Analytics) that set their own cookies to help us analyse site traffic and usage patterns.

You can learn more about Google’s data usage here:
https://policies.google.com/technologies/partner-sites

10.5. Managing Cookies

When you first visit our website, you will be prompted to accept or reject cookies. You can change your preferences at any time by:

Adjusting settings in your web browser (e.g., Chrome, Safari, Edge)
Using our cookie consent management tool (if implemented)

To disable cookies via your browser:

Disabling cookies may affect how our website functions.

11. Contact Us

If you have any questions about our use of cookies, contact us at:
Email: info@oaklandtraders.co.uk

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.